Tell me what feels slow
Is your computer slow to start, open a program or load websites? Those are different problems. Describe what you notice and when it began; you do not need to diagnose it.
Personal tech help · Whanganui
Practical help for a computer that is slowing you down.
Home computer help in Whanganui: basic PC software and hardware diagnosis, slow computers, updates, email and backups. Request a visit with Mark.
Basic PC software and hardware diagnosis
Computer not working properly, freezing or showing an error? Mark can carry out basic software and hardware checks to help identify the likely cause and explain the next steps in plain English. Diagnosis does not promise a repair: replacement parts, specialist repairs or further work are discussed separately before extra costs are incurred.
Everyday computer support
A visit can cover startup items, available storage, updates, everyday software, email setup and backup arrangements. Mark will explain any suggested changes before making them. Patient help is available even if you are not confident using a computer.
Keep your information safe
Let Mark know which documents and photos matter most and whether you already have a backup. Work that could affect your files should be discussed first. Hardware replacements or specialist repair needs are assessed separately.
Before your visit
Have the computer and charger ready, and note any error message or recent change. Do not send passwords through the booking form. If replacement parts or further work are needed, their cost will be discussed first.