Learn the basics
The Learning Hub is designed around everyday phone tasks: tapping and holding, volume, calls, messages, connections and safer app habits. Learn at your own pace and repeat a section when useful.
Learn with Smartfix
A little practice. More everyday confidence.
Explore Smartfix phone learning: step-by-step lessons, a plain-English app glossary and simulated device practice. Learn about account and guest options.
Understand your apps
Use the phone and app glossary to understand what an app does and whether it matters for how you use your device. Built-in apps and removal options vary by phone, region and software version.
Practise without changing your real phone
The Device Lab provides simulated practice. It is a learning aid, not a complete copy of every phone or operating-system version. Follow the device and source notes shown within each activity.
Accounts, guests and premium learning
Where guest learning is enabled, you can try the available lessons without saving progress. An account supports personal learning history. Premium activities have separate access requirements; check the current options in the Hub before choosing.
Prefer someone beside you?
Mark also provides personal phone help in Whanganui by arrangement. Explain what you want to learn when requesting a booking; no account is needed for a booking request.