Straightforward local pricing

Helpful tech support, without the mystery.

Everyday home technology support starts with one straightforward visit. I’ll explain what can be done and discuss any parts or further work before extra cost is incurred.

Common jobs

What I can help with

Clear visit pricing for everyday help. Parts or any further work are discussed before any extra cost is incurred.

Slow computer tune-up

$60 per visit

Startup cleanup, updates, storage checks, unwanted software removal and practical advice.

Wi-Fi and internet

$60 per visit

Coverage testing, router positioning, device connections and dead-zone troubleshooting.

Printer problems

$60 per visit

Network connection, drivers, print queues and setup across your main devices.

Email assistance

$60 per visit

Sending, receiving, account access, mail settings and safer account configuration.

New phone setup

$60 per visit

Patient help setting up a new iPhone, Samsung, Google Pixel or other Android phone, including updates, Wi-Fi, mobile data, email, security and accessibility settings.

Phone data transfer

$60 per visit

Move contacts, photos, videos, calendar entries, messages, apps and everyday settings from an old phone to a new phone.

iPhone & Android migration

$60 per visit

iPhone-to-iPhone, Android-to-Android, Android-to-iPhone and iPhone-to-Android transfer help, including Apple ID, iCloud and Google account setup.

Apps, email & WhatsApp

$60 per visit

Help restoring apps, reconnecting email, transferring WhatsApp where supported, signing into accounts and checking that important information arrived safely.

Security and backups

$60 per visit

Updates, account protection, scam awareness and reliable backup arrangements.

General technology help

$60 per visit

Smart TVs, tablets, home-office equipment and those frustrating jobs that do not fit a category.

Pricing note: One straightforward visit price. If parts or further work may be needed, Mark will discuss that with you first.

What to expect

A calm, practical process.

You do not need to diagnose the problem or know any technical terminology.

Describe the problemSend a short message and an optional photo.
Get a responseI aim to reply within one business day and clarify the likely next step.
Approve the workWe agree on the visit and likely cost before work begins.

Find the help you need in Whanganui